Comfort in context
Map morning, departure, arrival and night routines. Define how occupied spaces respond, which exceptions matter and how anyone can use basic controls.
Security with clear authority
Separate observation, notification and action. Access and critical security decisions need explicit rules; more alerts are not automatically better protection.
Energy and continuity
Review consumption, generation and high-demand loads against comfort priorities. Local operation, manual fallback and backup needs are checked on site.
A defined scope before equipment
The brief sets out scenarios, infrastructure requirements, responsibility boundaries and acceptance checks. Product choices and pricing follow physical verification.